HOTEL MYSTAYS Hamamatsucho

While the room was quite large as far as Tokyo hotels go,, the space was kind of poorly organised - i was not able to lay my suitcase out flat without moving the bed, which was positioned only a small, pointless distance away from the wall. I also needed to relocate the air purifier and 1 of the chairs so i could actually move around the bed. The bed was comfortable enough, but a little firmer than I would prefer, including the pillows. The shower was good, amenities supplied were good, the air conditioning was easy to control, though could only be used in heat mode, so i often turned it off and opened the window as the days started warming up. The staff were lovely and professional and gave me a room on floor 12 with a good view of Tokyo Tower. This was really appreciated for my 7 night stay. The hotel is conveniently close to Hamamatsucho Station with the Yamanote Line and Daimon subway station with the Asakusa line, making it very easy to get around Tokyo. My second time staying here and I would definitely consider booking again in the future.

The location was convenient, it was approximately 5-6 minutes walk from Hamamatsucho station with plenty of restaurants, 24 hours convenience stores and drug stores within 5 minutes walking distance. Rooms were more spacious then most other Tokyo hotels, can lay my luggage down on the floor without blocking the path. Also the rooms were clean and staff were nice. Staff will always greet the guests with "ohayo gozaimasu", "konnichiwa" or "konbanwa" depending on time of day.

Staff: Though they did not speak much English, the staff members were very patient and eager to help. Nothing a bit of Google Translate could not do. They arranged our Yamato luggage transportation smoothly. They were courteous and made us feel welcome through the stay by answering our questions and greeting all guests who enter. Location: This is a quieter area of Tokyo but still within walking distance to countless restaurants and some attractions, such as Tokyo Tower, teamLab Borderless, Kyu-Shiba-rikyu Gardens, and Hamarikyu Gardens. Less than 5-10 minute walk to several JR stations with easy access to the rest of Tokyo. Also, Family Mart right next door is convenient for late night food, drinks, and amenities. Facilities: We had a room in the 12th floor. We did not utilize any other facilities besides our room. The room was small for two people but perfect for those looking to have a comfortable place to rest after a day of travel. Everything was clean and worked excellently.

The hotel is located in a great neighborhood, which is less touristy, but still provides all you need. There is a kombini and a subway station just 1 minute away and there are other subway and JR stations just within a 10 minutes walk. The staff were responsive and super helpful with sending out our luggage to a different city. Size-wise the room was quite ok by Japanese standards, we stayed with a child and had the extra large bed, we had 2 larger suitcases and managed to move around comfortably. The bed was extremely comfortable. We got the Tokyo Tower view, which was amazing. The price /quality ratio was great.

Our room was very clean and location of hotel was excellent, however a little too small for two of us and all our luggage. Because we traveled from 9 hr 40 min flying hours away and our stay was 10 days and clothing heavier due to winter we probably needed a bigger room for selves and luggage to feel comfortable in. Probably Spring or Summer month with just one luggage would be adequate space. Thank you so much. You have accommodated us when we left Mystays 2/12/25 for Hiroshima and Osaka by keeping our luggage for 5 days until our return. You have impressed us with your helpfulness and kindness and here in Hawaii we call that the "aloha spirit" and will be sure to spread the word about your accommodating hotel. Your front desk and housekeeping staff were pleasant and helpful. Mahalo and Aloha, Walter & Geraldine Adams, Berni Kaleiwahea and Traci Kaleiwahea