HOTEL MYSTAYS Hamamatsucho

The location was convenient, it was approximately 5-6 minutes walk from Hamamatsucho station with plenty of restaurants, 24 hours convenience stores and drug stores within 5 minutes walking distance. Rooms were more spacious then most other Tokyo hotels, can lay my luggage down on the floor without blocking the path. Also the rooms were clean and staff were nice. Staff will always greet the guests with "ohayo gozaimasu", "konnichiwa" or "konbanwa" depending on time of day.

Absolutely amazing location, the subways we took were mainly from one line that was a minute's walk from the hotel. There is also a Yamato Express behind the building, super convenient! Lots of little amenities at the front lobby, plenty of food locations in the area as well. Tokyo Tower is just a 15 minute walk to the entrance of the area, a bit longer to get to the tower itself.

The staff is really nice and understanding, very well trained on customer service. The facilities seem new and really taken care of, the room feels bigger than it says it is and has a FULL closet so you can literally unpack your bag, put everything in hangers and store it without needing to take up space of the rest of the room. The bathroom is spacious and has a full size tub with shower and no waiting time to get hot water (although it can get a sewer like smell because of the way bathrooms work in Japan). Our bed was double and really comfy, we didn't get cold because of the month we visited in (may) and because of this the air conditioner wasn't functional, although we got the heads up to possible extreme heat / cold depending on the month and how the hotel adapted accordingly. The location is a dream!, you can choose to use public transport or walk to get to a number of different places depending on your preferences and can find everything you could need really near (restaurants, konbinis, karaokes, train stations, touristy places, shrines, shops). Our first day we could visit the tokyo tower, three shrines, some parks and the imperial city without needing to use public transportation once. We paid extra for the cleaning service and everything was good except some days when the bed wasn't entirely made or was missing some cushions. We're not sure if the sheets were changed every day, but the room did feel tidy up and cleaned. You can also find amenities like a hair brush, tooth brush and paste, different types of face cleaners and shavers, caps and bath scrubbers on the first floor in front of the counter in case you need any free of charge and limitless. We began our dream trip to Japan at this location and quickly became our most beloved hotel and will forever be in our most treasured memories.

Room: The room was cozy, perfect for couples or solo travelers. It was impeccably clean, and the beds were incredibly comfortable. A great space to unwind after a day of exploring. Location: Couldn't have asked for a better location! Right next to the train stations, making it convenient for getting around. Plus, having Family Mart and restaurants nearby was a big plus. Easy access to everything we needed during our stay.

We spent 4 nights there and enjoyed it very much! - Super convenient location, 3 mins to the hotel if you use exit A2 at the Daimon Station - 15 mins WALK to Tokyo tower and Zoji-Ji Temple (we can see the Tokyo tower from our room) - Lots lots lots restaurants, convenience stores around - Facilities are clean, with nice essentials and amenities - Staff are friendly and speak good English, always great us whenever we passed the front desk; 24/7 front desk is very convenient - Free coffee machine at the reception area, which is life-saver for us! - Daily housekeeping is fantastic! Even though they don’t change the sheets for sustainability reason, but they always make the bed, clean the room and bathroom, take out the garbage and provide fresh towels daily —- we feel it is just the right amount of housekeeping we need.